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Recently, while cam- chatting with an exciting couple, I had to deal with some technical issues. I was really disappointed because on most dating sites customer service is not available or only via email. In the latter case, it will also take a few days before you receive a reply. In urgent cases, when you like chatting so much, you don't want the other user to feel like you suddenly leave the session because you don't find him or her interesting. You want to be back in the chat session with your favorite user as soon as possible. In my case, the technical issues also came at a time where I was really enjoying chatting. I couldn't find a phone number on the site to report the problem and get it resolved. So I was eventually forced to send a message via email to customer service. Finally, after a few hours, I got feedback on my message. Fortunately, this is much faster than most of the existing dating sites.
Pros The helpdesk is very responsive and friendly as well.
Cons The site doesn't have a telephone number to contact the helpdesk. So yo need to fill in the contact form which can be found on the datingsite by clicking on the contact tab.
The helpdesk is very responsive
Recently, while cam- chatting with an exciting couple, I had to deal with some technical issues. I was really disappointed because on most dating sites customer service is not available or only via email. In the latter case, it will also take a few days before you receive a reply. In urgent cases, when you like chatting so much, you don't want the other user to feel like you suddenly leave the session because you don't find him or her interesting. You want to be back in the chat session with your favorite user as soon as possible. In my case, the technical issues also came at a time where I was really enjoying chatting. I couldn't find a phone number on the site to report the problem and get it resolved. So I was eventually forced to send a message via email to customer service. Finally, after a few hours, I got feedback on my message. Fortunately, this is much faster than most of the existing dating sites.
Pros
The helpdesk is very responsive and friendly as well.
Cons
The site doesn't have a telephone number to contact the helpdesk. So yo need to fill in the contact form which can be found on the datingsite by clicking on the contact tab.